Phased Reopening

Consider The Risks

Changes to Deliveries

  • Beginning Monday, June 22nd– deliveries may return to normal operations. 
  • Working on putting up new plexiglass at the ClockTower desk for Vern to return.
  • Please remember that it is recommended to wash down packaging and to wash your hands after touching.
  • Touchless delivery is the best!

Changes to Transportation Services

  • Beginning Tuesday, June 23rd, transportation to medical appointments will resume.
  • Please schedule your appointments in advance.
  • Masks must be worn at all times.
  • Use hand sanitizer if possible.
  • Vehicles will be disinfected in between riders. 
  • Transportation to other areas is still paused at this time.

Pickle Ball

  • Thank you to Barbara Anderson and fellow pickle ball players!
  • Pickle Ball will return with Dr. Hennawi’s recommendation for playing. 
  • Please see the Courier for more information.

Resident to Resident Visitations

  • Outdoor visitations are the lowest risk and most recommended way for residents to interact with each other. 
  • If residents wish to invite other residents in doors within their homes, it is recommended that residents have no more than 2 resident guests indoors at a time.
  • In theory, it would be good if you brought your own items (drinking glasses, etc.) but we know this isn’t realistic. 
  • If you are indoors, all residents should wear a mask and practice 6 feet distancing. 

Off Campus Engagements

  • No security passes required.
  • Curbside pick up is the lowest risk.
  • Know what the restriction and what stage of reopening are in each county (
  • Masks must be worn inside all buildings.
  • Factors that raise your risk: enclosed spaces, crowds, close contact with others, and difficulty social distancing.
  • Maintain a journal of where you have been and who you’ve had contact with.

For More Information…

On Campus Visitors- Independent Living

  • Most CCRCs in Maryland have not reopened to visitors on campus yet. 
  • Because  we are out of the outbreak phase of the virus, we are working on a plan and logistics to begin allowing visitors for Independent Living back on to campus. 
  • We  will have an update on next week’s 972 announcement as to when this will begin but we believe this will be very soon!!
  • What we do know:
    • Visits will be for outdoor visits only.
    • No more than 2 visitors per resident.
    • Residents and visitors would need to both wear a mask and maintain 6 feet distance at all times.

On Campus Visitors- Creighton Center

  • Maryland Department of Health has lifted restrictions on Assisted Living Facilities outdoor visitations- if no outbreaks.
  • We are working on a plan to begin visitations for Assisted Living very soon.
  • These visitations will occur outside, will be scheduled, both resident and visitor must wear a mask and maintain 6 feet distance at all times. 
  • Maryland Department of Health has not lifted restrictions on visitation for Skilled Nursing Facilities (Our Chesapeake and Shenandoah neighborhoods).

Ambassador Program

  • This program is concluding this week.   
  • During the last 12 weeks, 10 team members provided support and check-in calls/emails to over 303 households!
  • This was such a great show of teamwork, as we had volunteers from marketing, finance, human resources, facilities, administration, philanthropy and resident services participating.  
  • We wish you well and please reach out if you need anything!


  • Salon is now OPEN!
  • Call extension 2226 for an appointment
  • Hours:  Mondays, Tuesdays and Wednesday from 9 AM to 3 PM
  • Due to Maryland Department of Health restrictions for Creighton Center, service is limited to Independent Living residents only
  • Only one resident per stylist at a time

Library Reopening

  • Thank you to Barbara Fairchild and all the library volunteers.
  • On June 23 the library with reopen.
  • Similar to the Country Store carry out service. Residents will not be able to enter the library. 
  • Call extension 7521 by 8pm to request books.
  • Look for more information in the Courier. 

Culinary Reopening

Carryout Meal Service in the Main Dining Room

  • All residents must wear a mask for the safety of others residents and staff.
  • If residents refuse to wear a mask, we ask that you stay home and call x2135 for delivery
  • Please use the hand sanitizer on the wall in the Ivy Bar 
  • Please use floor markers to keep 6 feet apart at all times
  • All cottage residents: please use the marketing entrance instead of the clocktower entrance to get in line for the dining room

Sunday Brunch in the Main Dining Room

  • 1st Floor, 2nd Floor, 3rd Floor, 1000’s, 1100’s and 1200’s will be able to pick up their brunch between 10:00 am to 12:00 pm.
    • 2000’s, 2100’s, 2200’s, 3000’s, 3100’s, 4000’s, 4100’s, 4200’s, 5000’s and 5100’s will be able to pick up their brunch between 1:00 pm to 3:00 pm.
    • Residents will choose either the breakfast menu or the daily menu once they get to the buffet.

Outdoor Dining in the Courtyard

  • Beginning Thursday June 18th, 2020, we will begin offering outdoor dining in the courtyard (weather permitting).
  • Residents can reserve tables in the courtyard to dine during their assigned meal period.  The reservation will last the duration of that meal period and not to conflict with another. 
  • To reserve a table during your meal service, please call extension 2135.  A team member will call you back to confirm your reservation or suggest an alternate date.  
  • Residents are asked to keep their masks on until they have exited the main dining room doors and are not required to wear a mask when seated at the table and enjoying their meals. 
  • There will be no wait service provided, however team members will be available to disinfect tables in between use and bus tables as needed. All team members will be wearing a mask during this task. Tables have been set up 6 feet apart and seating at each table will be limited to 6 persons.
  • We will have sanitation stations available for residents that want to be able to disinfect and bus their own tables

Do you want to print this document or save it to your computer?